Illness Information

If you are unable to travel due to an illness (or injury), we recommend that you stay home. If you have a comprehensive travel insurance policy, it’s important to schedule an appointment with a physician right away. This will likely require an in-person visit to a doctor prior to the date of your trip to certify that you are unfit to travel. In the event that you have to cancel your trip, you will need to submit medical documentation with your insurance claim to be eligible for reimbursement of your non-refundable trip costs.

Please note that as of May 11, 2023, upon the expiration of the federally declared COVID-19 Public Health Emergency, a positive COVID-19 test alone is not considered sufficient for most insurance providers to cover a claim. The insured needs to obtain documentation from their medical provider stating that they are unfit to travel as planned.

If you have recently recovered from an illness, including COVID-19, you may travel as planned.

Please note that as of May 11, 2023, upon the expiration of the federally declared COVID-19 Public Health Emergency, a positive COVID-19 test alone is not considered sufficient for most insurance providers to cover a claim. The insured needs to obtain documentation from a medical professional stating that they are unfit to continue traveling.

Based on current guidance from the CDC and WHO, Nat Hab no longer has any requirements as it relates to COVID-19.

Some destinations require particular inoculations, like a Yellow Fever vaccine. Please check your Adventure Portal or your Pre-Departure Briefing for information specific to your adventure.

We continue to follow protocols based on guidance from the CDC and WHO.

Our team may request that guests displaying symptoms of illness wear a mask, and masks will continue to be available for guests who would like to wear one.

If a guest's health precludes them in participating in/continuing on their adventure comfortably and/or they are negatively impacting the experience of other participants on the trip, our team will consult with a medical professional for guidance.

No. However, if a guest is ill and a consulting medical professional recommends a test for COVID-19, our team will follow that guidance.

If you become ill on your adventure, you and our team will consult with a medical professional for next steps. In this context, a person is considered ill if their health precludes them from participating in/continuing on their adventure comfortably and/or they are negatively impacting the experience of other participants on the trip.

If it is deemed by the consulting medical professional that your condition precludes you from continuing on the adventure, removal from the trip will be necessary. In the case of necessary removal from your trip, our team will provide support for medical assistance and/or logistics for your return trip home

Travel insurance is key for recouping any financial losses in situations like these and documentation from a healthcare professional is essential to the claim process.

Feel free to speak with your Adventure Specialist or a member of our Adventure Concierge team for more information.