Notice of Data Security Incident
On September 24th 2020 Nat Hab discovered unusual activity on its computer network. Upon identifying the issue, Nat Hab promptly began an internal investigation and took steps to secure its systems. Nat Hab also engaged a third party forensic security firm to investigate the issue and confirm the security of its computer systems. This investigation determined that an unauthorized third party was able to temporarily access Nat Hab’s computers. The investigation also determined that the third party was able to access certain files on Nat Hab’s network. In light of that, Nat Hab reviewed those files to identify whether they contained any personal information. On March 3, 2021, Nat Hab determined the impacted files contained some individuals’ personal information. The type of information at issue varies for each individual, but may have included name, date of birth, driver’s license number, passport number, last 4-digits of credit/debit card number with expiration date, financial account number, and/or limited medical information and health insurance information.
Individuals should refer to the notice they receive in the mail regarding steps they can take to protect themselves. Again, Nat Hab is not aware any fraudulent activity or misuse of information as a result of the incident, but as a precautionary measure, individuals should remain vigilant to protect against potential fraud and/or identity theft by, among other things, reviewing their account statements, monitoring their credit reports closely, and notifying their financial institutions if unusual activity is detected. They should also promptly report any fraudulent activity or suspected identity theft to proper law enforcement authorities, including the police and their state’s attorney general.
Additionally, individuals may also wish to review the tips provided by the Federal Trade Commission (“FTC”) on fraud alerts, security/credit freezes and steps that they can take to avoid identity theft. For more information and to contact the FTC, please visit www.ftc.gov/idtheft or call 1-877-ID-THEFT (1-877-438-4338). Individuals may also contact the FTC at: Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580.
Nat Hab takes the security of individuals’ personal information very seriously and apologizes for any inconvenience or concern this incident might cause. Additional information is available via a confidential, toll-free inquiry line at (855) 608-0329 from 8:00 a.m. to 5:30 p.m. Central Time.