Adventure Concierge Services & Pre-Trip Assistance
Our Adventure Concierges are prepared to assist you with any questions regarding booking details, trip preparation, payment and travel insurance for your upcoming adventure. Our mission is to make your pre-trip process as smooth and simple as possible, and we're happy to offer our personalized service at any time.
WHAT NAT HAB’S ADVENTURE CONCIERGE TEAM CAN ASSIST YOU WITH
For starters, we have compiled some of our most frequently asked questions and placed them into two streamlined lists so you can find helpful answers quickly. Click on the category below that pertains to your inquiry, or contact us directly—we’re always happy to assist you by phone (U.S. & Canada: 800-543-8917, international: 303-449-3711) or email: concierge@nathab.com.
WHAT NAT HAB’S ADVENTURE CONCIERGE TEAM CAN ASSIST YOU WITH
- Trip preparation questions
- Basic travel protection questions
- Travel protection claim information and assistance
- Booking form questions and troubleshooting
- Final payments
- Payment plans for your trip
- Invoicing questions
- New credit card details for payments
- Questions regarding your welcome package and gift choices/requests
For starters, we have compiled some of our most frequently asked questions and placed them into two streamlined lists so you can find helpful answers quickly. Click on the category below that pertains to your inquiry, or contact us directly—we’re always happy to assist you by phone (U.S. & Canada: 800-543-8917, international: 303-449-3711) or email: concierge@nathab.com.
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General Questions
General Questions
As you prepare to embark one of our expeditions, here are answers to some of our most frequently asked questions.
Booking Questions
Booking Questions
Click here for details about your booking, flight arrangements, trip forms and payments.
Insurance Questions
Insurance Questions
Click here for info about travel protection options, including our "cancel for any reason" waiver.
Traveler Resources
