Our Trips

Polar Bear Tours

Polar Bear Tours

African Safaris

African Safaris

Galapagos Tours

Galapagos Tours

Alaska & Northern Adventures

Alaska & Northern Adventures

U.S. National Parks Tours

U.S. National Parks Tours

Asia & Pacific Adventures

Asia & Pacific Adventures

Mexico & Central America Tours

Mexico & Central America Tours

South America Adventures

South America Adventures

Europe Adventures

Europe Adventures

Antarctica & Arctic Journeys

Antarctica & Arctic Journeys

Adventure Cruises

Adventure Cruises

Photo Adventures

Photo Adventures

Family Adventures

Family Adventures

New Adventures

New Adventures

Questions? Call 800-543-8917

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Fill out the form below to receive additional information about our Plan Your Trip or give us a call at 800-543-8917.
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Traveler Resources

Adventure Concierge Services & Pre-Trip Assistance

Our Adventure Concierges are prepared to assist you with any questions regarding booking details, trip preparation, payment and travel insurance for your upcoming adventure. Our mission is to make your pre-trip process as smooth and simple as possible, and we're happy to offer our personalized service at any time.

WHAT NAT HAB’S ADVENTURE CONCIERGE TEAM CAN ASSIST YOU WITH
  • Trip preparation questions 
  • Basic travel protection questions
  • Travel protection claim information and assistance
  • Booking form questions and troubleshooting
  • Final payments
  • Payment plans for your trip
  • Invoicing questions
  • New credit card details for payments
  • Questions regarding your welcome package and gift choices/requests

For starters, we have compiled some of our most frequently asked questions and placed them into two streamlined lists so you can find helpful answers quickly. Click on the category below that pertains to your inquiry, or contact us directly—we’re always happy to assist you by phone (U.S. & Canada: 800-543-8917, international: 303-449-3711) or email: concierge@nathab.com.



Repeater Layout : guide
General Questions

General Questions

As you prepare to embark one of our expeditions, here are answers to some of our most frequently asked questions.
Booking Questions

Booking Questions

Click here for details about your booking, flight arrangements, trip forms and payments.
Insurance Questions

Insurance Questions

Click here for info about travel protection options, including our "cancel for any reason" waiver.
Traveler Resources

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Our weekly eNewsletter highlights new adventures, exclusive offers, webinars, nature news, travel ideas, photography tips and more.
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