Nat Hab’s exclusive Quality & Value Guarantee gives our travelers the confidence to make plans knowing we will meet the lofty expectations we set, and that the fees we charge reflect the exceptional quality of the experience we provide. We promise to do everything we can to make your nature adventure outstanding!
We’ll Deliver on Our Promises
As you read our catalog and website, you’ll see that we make some pretty bold promises. The standards we set are very high. And we are so confident the quality of our nature adventures will meet those expectations that should you discover a disparity, we’ll gladly give you credit toward a future trip. This, to our knowledge, is the best guarantee in the travel industry! This satisfaction guarantee can apply to an entire trip, or to a portion of a trip. So if, for example, you were to find that the accommodations did not match the standards we promised in our marketing materials but the rest of the trip was great, we will apply that lodging portion of your fee to a future trip. Some experiences cannot easily be quantified, so, on the off chance we’ve missed the mark on an item that does not have a straightforward dollar value, our operations team will work to come up with an appropriate value for your credit.
The Best Trip at the Best Fare
We don’t think any other company offers a comparable experience when you take into account our unique itineraries, exceptional wild locations, small groups and expert naturalist Expedition Leaders. But, should you come across a matching itinerary of our quality at a lower price, even within 30 days AFTER booking with us, we will gladly refund the difference.
Don’t Worry ... We Won’t Cancel!
While other companies often cancel trips due to low enrollment, we guarantee that we won’t! This policy gives our travelers security and peace of mind in knowing their travel plans are guaranteed.