NHA’s Quality & Value Guarantee
NHA has committed to our guests that our trips are of the highest quality at the best value, and we back that up with our exclusive Quality & Value Guarantee:
- Satisfaction Guarantee
NHA guarantees your trip will meet your expectations or we will gladly give you a credit toward a future trip! We’re so confident our trips offer a life-enhancing experience that we stand behind them with what we believe is the best guarantee in the travel industry. This satisfaction guarantee can apply to an entire trip or to a portion of a trip. For example, should you find that the accommodations do not match the standards that we promised but the rest of the trip was great, we will apply the accommodations portion of your fee to a future trip. Some items cannot easily be quantified, so, on the off chance you are dissatisfied with an item that does not have a straight forward dollar value, we’ll work with you to come up with a credit amount. Our Operations Department will make all final decisions on values. The important part of our guarantee is that the trip must meet the expectations set in our website, not unreasonable expectations that do not match the promises we’ve made. As you read our website, you’ll see that we’ve made some pretty bold promises, so the standards we’ve set are already very high.
- The Best Trip at the Best Price!
If you book a trip with NHA, and, on the off chance you find a trip that matches our itinerary and inclusions at a better rate, we will gladly refund the difference. Here are the restrictions: You must notify us within 30 days after your initial booking with us; the other company must be a U.S.-based tour operator (not a travel agency) that is actually participating in the operations of the trip rather than merely booking another company’s product; you must fax, email or send us the brochure from that company that indicates who the company is (or direct us to their website); the trip must be of equal quality with the same or very similar itinerary; the departure dates must be the same or very similar, not dates that are what we would consider a different season; the trip must be available from the company offering it, not a “base price” offered on a minimal number of departures. The trip cannot be a “fire sale” offer of unused inventory. Here are the parameters within the trip itself: All inclusions must be similar; the accommodations must be similar; the group size must be the same; the level of training of the guide must be comparable; if the itinerary is a slightly different length, we will prorate it. Should the other trip include airfare where ours does not, you must ask the other company to quote you a land-only rate. We don’t think this will ever be an issue since we are completely committed to creating unique and exclusive itineraries.
- NHA Will Never Cancel
While other companies often cancel trips due to low enrollment, we guarantee we never will. We have created our “no cancellation policy” so our guests can feel confident in their travel plans. On rare occasions, outside of our control, our suppliers, including ship and hotel operators, may cancel our accommodations. Should this occur, we will do everything we can to move you to a comparable trip but cannot guarantee that we will be able to do so. Additionally, should traveler numbers on a specific departure fall below a certain number, some activities and services, including the size of vehicles and the guiding service, may be altered to be more consistent with a smaller group size. (We also reserve the right to cancel Exploratory trips.) Furthermore, we reserve the right to cancel or alter activities and excursions within a trip itinerary with little or no notice as a result of factors out of our control (e.g., inclement weather leading to safety concerns). In some cases where a comparable activity or trip cannot be arranged, NHA, at its sole discretion, may provide a trip credit. Please remember this is adventure travel, and even the best-laid plans can be fluid.
The Habitat Club
NHA’s Habitat Club is designed to reward our loyal travelers. All travelers are automatically enrolled in the Habitat Club upon booking their first trip. We truly appreciate your patronage. Trip discounts are retroactive, meaning that discounts on our special Club departures will be offered to all travelers who have, since the founding of Natural Habitat Adventures in 1985, participated in two or more trips. The count for receiving special Habitat Club gifts begins with all trips departing after Jan. 1, 2002 (regardless of when they were booked). Restrictions: Trips booked through affinity groups and Habitat Club departures are not included in the trip count. Should a trip be placed on the Habitat Club and you’re already booked on that trip, you will receive the Habitat Club discount, so feel free to go ahead and book—you’ll be protected. NHA reserves the right to change the benefits of the Habitat Club and/or cancel the program with little or no notice. All other normal booking terms apply.
Refer a Friend...Get Your $200 Trip Credit
When you refer a traveler to NHA, we will send them a catalog with a letter indicating that you thought they might be interested in one of our adventures. To receive the $200 referral credit, we ask that you provide us with the referral’s name and physical mailing address, either by calling your Adventure Specialist, filling out the online or business reply card referral form, or providing the name and address on your post-trip evaluation form. That referral must then book a trip. Referrals must be first-time NHA travelers who were not already in our database prior to the referral and must book with NHA directly or through their travel agent within one year of being referred. The $200 gift card will be awarded per booking party referred, not on the number of passengers booked. For example, if you refer a friend who eventually books a trip for herself and her family of four, you will receive one single $200 gift card. Trip participants living in the same household or who are traveling on the same departure as the referring person are not counted toward rewards. Guests may use only two gift cards per trip booked ($400 discount). Gift cards are transferable. Gift cards will be sent within 30 days of travel completion.
Small Groups Are Our Specialty
Throughout our website, NHA emphasizes that our focus is on small-group wildlife experiences. The average number of travelers on our trips is about eight or nine. In some regions it’s fewer (just seven in Africa) and in some places it’s more (13 in Canada), but in all areas our groups are substantially smaller than any other company that we know of, even those who claim to offer small-group tours. Our commitment upholds our belief that the best wildlife encounters and most meaningful experiences in nature can only be achieved in small groups. If this philosophy of small-group travel matches yours, we feel confident that we are the company for you!
Accommodations Selected for Proximity to Nature
NHA takes the selection of our accommodations very seriously, as the places we stay can often add significantly to the appeal and authenticity of a nature travel experience. We generally choose the best accommodations available that are closest to wildlife and wild places. We won’t, for example, travel for miles to a fancy hotel if there is a simple and classic accommodation that will place us “where the action is.” In fact, we primarily choose accommodations specifically designed to put us in natural places in a comfortable and authentic manner, often including such features as open verandas overlooking the African bush, or special viewing platforms for watching wildlife. We have at times even funded the construction of such facilities to be certain our guests can experience wild places in comfort. On some trips, we include stays at classic lodges (like national park lodges in Yellowstone and Glacier) that are larger but well worth the relative crowds, as they are on the “must-see” list for any traveler. In “hub” cities where our trips begin and end, we try to choose accommodations that balance atmosphere, comfort and authenticity, which are complementary to the accommodations used on the rest of the trip. All of our accommodations have private toilet and shower facilities unless otherwise noted on our website. Single, triple and quad accommodations are not always available. Double accommodations have twin beds or one double, queen or king bed.
Private Custom Departures
Some NHA trips can be customized for independent travelers, allowing our guests to travel in the company of established local guides and operators who also focus on nature expeditions. Each trip is different in its inclusions—some may include a Natural Habitat Adventures Expedition Leader and some may not, depending on the travelers’ requests. We have the ability to offer independent trips in several destinations. Many of our extensions are also operated in this manner, where we contract with trusted local companies to operate our guests’ excursions. Most custom trips and custom extensions require a 25% nonrefundable deposit.
Booking Adventure Cruises with Natural Habitat
As the partner of Lindblad Expeditions, we are proud to offer our guests the opportunity to book a wide slate of small-ship Adventure Cruises to some of the most captivating nature destinations on the planet. You are welcome to book directly with us, and our Adventure Specialists are well equipped to help you select the itinerary and vessel that are just right for your interests.
NHA’s Exploratory Adventures
Our Exploratory Adventures offer an opportunity for a select small group of travelers to take an exhilarating inaugural journey to a new destination. These trips tend to be very exciting (and often include surprises that even we are unaware of), so we ask travelers to “go with the flow” and expect the unexpected. These trips are for those true explorers who enjoy a free-spirited adventure, as our itineraries will most likely change as we are traveling. The flexibility in our itineraries allows us to give our travelers the best opportunity to discover each region. Since these are Exploratory Adventures, they may be canceled by NHA if we deem it necessary. Exploratory Adventures may only depart with a minimum of five travelers.
Important Information About Our Trips
Please consult the “Important Information About This Trip” section for each individual trip on our website. These notes describe some of the special circumstances and conditions guests should be aware of in each destination before signing on to our adventures.
Booking Your Adventure
- Call Us to Check Availability
Our groups are small—sometimes very small —and they often fill quickly, so call us to check availability.
- Reserve Your Spot
Most of our trips require a $500 deposit to reserve space. The exact deposit for each trip is listed on the individual tour pages on our website. Your deposit can be made by Visa, MasterCard, Discover and American Express over the telephone. Some deposits are nonrefundable. Most custom itineraries require a 25% nonrefundable deposit. When you book one of our adventures, you agree to sign our Acceptance of Terms & Conditions Form, which states that you and your party have read and understand the important information in our Terms & Conditions, including a release of liability. Deposits are due upon making your reservation. Your reservation is neither guaranteed nor considered complete if we do not receive a signed Acceptance of Terms & Conditions Form from you. All fees are in U.S. dollars.
- Receive Confirmation
You will receive a confirmation letter upon booking, along with a reading list prepared exclusively for your adventure. You will also receive an insurance form and brochure detailing the policies we offer as well as booking forms requesting additional vital information. These forms can conveniently be completed online.
NHA must receive, in its Boulder, Colorado office, travelers’ Booking and Acceptance of Terms & Conditions Forms within 14 days of making their initial booking or deposit. Failure to do so may result in the cancellation of the booking by NHA with no refund beyond what is listed in our cancellation policy. If a traveler’s Booking and Acceptance of Terms & Conditions Forms are received later than 14 days after initial booking/deposit, and the forms indicate, in our estimation, that a traveler, or travelers, may not be able to perform the physical requirements for their selected trip, NHA reserves the right to cancel the booking with no refund made beyond those listed in our cancellation policy. It is very important for us to ensure the quality of our trips for all participants, as travelers who cannot perform the required physical activities, however limited those activities may be, may adversely affect the experience for the entire group. The earlier we know of physical limitations, the better chance we have of a) handling the situation, and b) getting some refund for the guest, though neither of those is guaranteed.
- Trip Forms
To enhance our service for our guests and to reduce paper waste, NHA provides pre-trip forms online. Links to these forms will be sent by e-mail. These forms must be submitted online within 14 days of booking.
- Final Balance
Final payments for most trips are due 90 days prior to departure (120 days for trips departing in 2019 and beyond). On a select few special departures and ship-based journeys, an alternate final payment policy may apply as noted on the “prices” portion of the web page for that specific trip. For your convenience, your final balance will be charged to your credit card on the due date (90 days prior to departure in most instances, 120 days prior to departure for 2019 and beyond) unless you indicate on your booking form prior to the final balance due date that you would prefer to pay by personal check. If payment is not received by the due date, the reservation is subject to cancellation. We will also charge your travel insurance premium at that time unless we receive from you a written declination of the provided policy. The travel insurance coverage is sold and provided by Arch Insurance Services, Inc. Please consult with Arch Insurance Services, Inc. regarding policy details.
Note on payment and terms for Private Custom Departures: If your booking involves a custom individual or group trip, the full payment, cancellation and refund policies that have been provided to you in connection with your booking supersede the policies listed above. Some custom trips and extensions require a 25% nonrefundable deposit. Please ask an Adventure Specialist.
Note on payment and terms for Adventure Cruises: For Adventure Cruises booked through NHA, travelers contract with the ship operator or cruise line directly and must adhere to the ship operator or cruise line’s terms and conditions and payment policies. Please ask an Adventure Specialist for more details.
- Receive your Pre-Departure Briefing & Preparation Materials
Preparing NHA travelers for their adventures is a priority for us. Approximately two to three months prior to departure, you will receive a comprehensive Pre-Departure Briefing detailing your trip, the history and wildlife of the region, what to pack and how best to prepare. Depending on the specific trip, you may receive other documents at this time or at a later date. We can now send your Pre-Departure Briefing electronically to your e-reader, too!
Trip Deposit, Cancellation & Refund Policies
We understand how disappointing it can be in the event you are forced to cancel your adventure, especially one that has been anticipated for a long time. But we, too, plan for these adventures for quite a long period prior to departure and continuously send nonrefundable payments to hotels and other suppliers. Therefore, we must strictly adhere to our Cancellation & Refund Policy for all travelers—we trust you understand. We strongly suggest purchasing travel insurance in case of cancellation. The following are our cancellation policies:
- All cancellations must be made in writing and delivered to NHA at the following address: P.O. Box 3065, Boulder, Colorado, 80307. You may also e-mail your cancellation to firstname.lastname@example.org.
- Travel Protection services purchased through NHA are completely nonrefundable once purchased.
- All cancellations processed 90 or more calendar days prior to departure will result in a $100 cancellation fee per person. Some of our trips have nonrefundable deposits. Please refer to specific trip pages on our website to learn whether the trip you’re interested in requires a nonrefundable deposit.
- Cancellations made within 45 to 89 calendar days prior to departure require a loss of 50% of the entire program fee, including extensions.
- Cancellations made within 44 calendar days prior to departure require a loss of the entire program fee, including extensions.
- Adventure Cruise travelers must adhere to payment requirements, cancellation policies and terms and conditions set by the ship owners and operators.
- Private Custom Adventures have special cancellation policies set forth within individual proposals.
2019 Cancellation Policy
Please note that for trips departing in 2019 and beyond our policy is: Cancellations processed 121 or more days prior to departure = $100 fee per person (some of our trips have nonrefundable deposits); Cancellations made 61-120 days prior to departure = loss of 50% of trip fee; Cancellations made within 60 days of departure = forfeiture of full trip fee.
NHA strongly suggests purchasing travel insurance, so we have contracted to provide to our guests travel insurance with some of the most comprehensive benefits possible. It may cost slightly more, but it is well worth it! Because we must send your payment to suppliers well in advance of our departure dates, we cannot offer refunds beyond those described in our Cancellation & Refund Policy. We even have a “Cancel for Any Reason” waiver. We will include the cost of our Full-Coverage Travel Insurance protection in your confirmation letter along with information on specific coverage. We will charge the insurance premium with your final balance unless we receive a written decline of insurance. All insurance is nonrefundable. Pre-existing medical conditions can be covered if payment is made for your insurance within 14 days of NHA processing your initial reservation. Medical Evacuation Insurance purchased through NHA, either as a part of our Full-Coverage Travel Insurance or on its own, is required for some of our trips. Please consult the “Important Information About This Trip” section of each individual trip on our website for more details. In the future, other trips may be added to this list with little or no notice.
Documents & Vaccinations
NHA will provide details on visa and vaccination requirements in your confirmation packet. For up-to-date passport and visa requirements, please visit travel.state.gov
and check individual country websites and/or embassies. For up-to-date vaccine information, please visit cdc.gov/travel
Getting to the Starting Point of Your NHA Trip
NHA travelers are responsible for getting to the starting point of our trips. Our Air Travel Department is happy to assist guests with air travel arrangements. NHA is not liable if you miss any portion of your trip as a result of your late arrival, for whatever reason, at the starting point of the trip.
NHA’s Air Travel Department
Natural Habitat Adventures employs our own full-time Air Travel Department as well as an outsourced agency, to assist guests with air transportation from their home cities to the starting point of their trip, plus any required additional nights’ accommodations. Some guests prefer to utilize online booking services such as Orbitz or Expedia in search of cheaper rates, and that is fine. These companies are sometimes able to offer last-minute fares or “special” hotel deals that may not be available through our services. We encourage our guests to select the booking method that best suits their needs. We are always happy to help!
Some of NHA’s trips have enforced luggage weight restrictions for our guests’ comfort and safety. Many of our vehicles have limited space, and when traveling in light aircraft, overweight conditions create a serious safety hazard. Baggage exceeding specified limits is subject to being left behind or forwarding to the ending point at your expense. All restrictions on carry-on baggage include camera equipment. Please pack lightly and follow the guidelines in your Pre-Departure Briefing.
Small Aircraft on NHA Trips
On many NHA trips, we use small aircraft to access our planet’s most remote and pristine wild areas. Please consult the individual web page for each trip to find more information on aircraft specifics.
NHA encourages single travelers to join our trips! Single room accommodations may be available on certain trips and are subject to single room surcharge, which guarantees a private room without a roommate. Single room accommodations, however, are not available on all trips. Additionally, we cannot always guarantee single accommodations even after reservations and confirmations have been made. We are happy to attempt to make a roommate match for interested travelers. If we cannot arrange a match, only 50% of the single supplement fee will apply (except on certain trips where roommate matches are guaranteed and on all custom trips where there is no opportunity to arrange a match). To accommodate our single travelers, we have made a concerted effort to keep our single supplement fees as low as possible. In order to do so, it may mean that single travelers may be placed in a smaller single room, not in a double occupancy room.
Please note the following policy for travelers arriving prior to Day 1 of the trip:
If a traveler is matched with a roommate on the trip and if their future roommate is also arriving early, they will be paired together in a double occupancy room, at the double occupancy rate, for any pre-trip hotel nights or scheduled Extra Day Programs.
Family Travel & Age Limits
NHA welcomes families on certain trips and often arranges special scheduled family departures. On most family departures, children 6 years of age and older are welcome. However, while some 6-year-olds are well suited for some or all of our family adventures, others may not be ready for the expectations of group travel. For this reason, we believe it is more useful to consider this age requirement a guideline rather than a hard and fast rule. We strongly encourage you to call our office to speak with an Adventure Specialist about the specific requirements of the trip you’re considering so you can make an informed decision about your child’s participation. Due to safety regulations, physical limitations and concerns regarding group dynamics, we do not allow children younger than 6 on our trips. Additionally, some trips have a higher minimum age requirement. Please contact us for the age requirement of a specific trip. On all our trips, parents or guardians of children under the age of 18 must sign a minor permission waiver requiring them to ensure that children do not place themselves, other travelers or wildlife in harm’s way, or jeopardize the enjoyment of the trip for the group as a whole. We also accept minors with the clear understanding that parents or guardians believe their child/children is/are unusually mature and are able to conduct themselves according to the same expectations held for adults.
Included in Your NHA Trip
Unless otherwise noted in the “Included” section of each individual trip, our trips include accommodations, meals from dinner on Day 1 through breakfast on the final day, services of NHA’s professional Expedition Leader(s), transportation within the trip, airport transfers on Day 1 and final day, gratuities for airport transfers provided by NHA, baggage porterage, permits and parks fees while on the trip. Some trips also include air transportation within the itinerary as well as many other items.
NHA has made a concerted effort to pre-arrange tipping for local services so you do not have to carry excessive cash and experience the inconvenience of ‘reaching into your pocket’ at every turn. Regarding NHA’s Expedition Leaders, field staff and drivers, they are all paid salaries for their work. They will go out of their way to make your trip special and do not perform their jobs just for money. However, staff do accept gratuities should you determine that they have performed their jobs at an outstanding level. Gratuities should reflect your satisfaction with their level of service. Suggested gratuity guidelines will be provided in the Pre-Departure Briefing for each trip.
Safety & Trip Enjoyment
NHA plans trips in natural areas where the environment can sometimes create unpredictable conditions. To avoid possibly dangerous situations, both for our travelers and wildlife, it is extremely important that all travelers obey the rules and regulations set forth by the Expedition Leaders and/or local guides and demonstrate reasonable consideration for all staff and travelers. We reserve the right to prohibit any traveler from continuing on a trip if, in our opinion, that traveler’s actions pose a threat to the safety of her/himself, others or wildlife, or if that traveler’s actions or behaviors are seriously jeopardizing the enjoyment of the trip for others. Should a guest be asked to leave a trip, there will be no return of unused funds, nor will NHA be responsible for additional expenses incurred by the guest for accommodations, return transport, etc. Participation in the program will require that travelers sign releases and covenants not to sue NHA, or its participating agents or representatives. On advancement of a deposit, the traveler agrees to be bound by the terms and conditions set forth herein.
At NHA, we strive to prevent medical problems on our trips. We provide our comprehensive trip preparation materials, which include health recommendations to all trip members. Additionally, travelers on our more rigorous trips may be required to provide us with a medical questionnaire and physician verification. NHA reserves the right to disqualify anyone at any time before or during the trip for medical or psychological reasons. Each trip member is ultimately responsible for his or her own medical expenses. NHA cannot refund costs of medical examinations or other expenses incurred while preparing for a trip. If you arrive at the start of your trip with a pre-existing condition or injury that was not disclosed in writing to NHA, and you are subsequently forced to leave the trip because of this condition, you will be responsible for all extra evacuation expenses and will not receive a refund of any unused trip services. Additionally, in the event of illness or injury, if you refuse recommended medical care or treatment on a trip, NHA reserves the right to send you home at your own expense and without any refund for the unused portion of the trip. We treat all health information as confidential.
Cell Phones & Other Electronics
Our distinctly unique adventures are specifically designed to provide our guests with immersive nature experiences. With this goal in mind, during trips we try our very best to minimize the use of electronics. Guests who require access to a cellular or satellite phone may bring one on their NHA trip. However, we respectfully ask that guests refrain from using their phones, tablets or computers during any group activities. This is especially applicable in secluded or enclosed areas, including mealtime when we are often recapping our day, preparing for the next day, or just sharing stories of our nature encounters. We appreciate your understanding.
Smoking on NHA’s Trips
Travelers may not smoke in areas where others are affected (in our vehicles or within enclosed areas or while others are around). This rule also applies to electronic cigarettes and vaporizers. Most of the rooms we secure do not allow smoking, and smokers should be aware that even if we try to secure them a “smoking room,” we cannot guarantee that one will be provided. Please sign on to our trips knowing that there may be times when you will not be able to smoke.
Drones are not permitted on any NHA adventures.
World Wildlife Fund
Since 2003, World Wildlife Fund, Inc. (“WWF”), the world’s leading environmental conservation organization, has partnered with Natural Habitat Adventures to take travelers to the world’s wild places. WWF selected NHA as its travel partner because of NHA’s long-standing commitment to conservation and the high quality of our adventures. Natural Habitat Adventures has donated more than $2 million to WWF’s global conservation efforts over the past decade and will continue to give 1% of gross sales plus $100,000 annually through 2023 in support of WWF’s mission to conserve nature and reduce the most pressing threats to the diversity of life on Earth. Further information is available from Natural Habitat Adventures. WWF does not own, operate or control Natural Habitat Adventures or any of the companies or individuals that supply goods or services for the travel described in this publication or on NHA’s website, including, without limitations, hotels, restaurants, and transportation whether by air, boat, bus, train, automobile or other vehicle. As a result, WWF is not liable for any negligent or willful act or failure to act of any such company or individual not within its control. Please refer to discussion of WWF in NHA’s Terms & Conditions, which is sent to registrants.
WWF CST# is 2112922
Currency, Fuel & Other Fluctuations
Significant fluctuations in exchange rates, energy prices and other cost factors may necessitate an increase in trip prices before or after you book. A price increase would be implemented only if absolutely necessary and would serve only to maintain the highest quality adventure.
Wildlife Viewing & Itinerary Changes
Because NHA’s programs specialize in viewing wildlife, every effort is made to plan programs where wildlife is known to exist. However, the animals we visit live wild and free, and we cannot fully predict nor control their migratory patterns (nor would we want to). In an attempt to locate wildlife that may have deviated from its normal pattern, or in the interest of traveler comfort or safety, we may be required to make changes in itineraries. If we feel it is necessary to change hotels, boats or other facilities, we will make reasonable efforts to substitute comparable accommodations wherever possible. If such changes or fluctuations in exchange rates occur, additional costs may require the program fee to change with little or no notice. Additionally, an increase in the cost of fuel may require that NHA enforce a fuel surcharge upon travelers booked on an existing trip, particularly on small-ship voyages. Should NHA be required to cancel a trip due to unforeseen circumstances, travelers will be granted trip credit in the amount of their trip cost already paid, but NHA will not be liable for accompanying expenses (such as gear purchases, airline tickets, etc.). It is very important for our guests to have realistic expectations for their wildlife encounters, so we try to portray accurate accounts of our wildlife-viewing activities in our itineraries. Of course, weather conditions may preclude us from participating in any or all activities as listed. The images shown in our printed materials and on our website represent what our guests have regularly seen on “normal” trips in the past (or in the case of a new trip, what our staff and researchers have seen). Due to the weather and/or wildlife conditions, some trips may have fewer close encounters with wildlife than we normally anticipate, and we ask guests to sign onto our adventures knowing this. Also, be aware that some images in our materials are taken with a telephoto lens, and guests should not assume that they will get this close to the wildlife. For example, we may show a close-up shot of a wolf, but nearly all of our encounters with wolves are at a distance.
Release & Limitation of Liability
NHA seeks to select reliable suppliers and contractors to provide air and other transportation, hotels, guides, and other travel-related services. We do not assume responsibility, directly or indirectly, for any loss, damage, or injury to property or person in connection with such services. Each participant agrees not to hold NHA, its owners, employees, agents and representatives liable, in the absence of their own gross negligence, for any loss or injury, expense or damage that results directly or indirectly from any act or omission to any person or firm that is to, or does provide, goods or services in connection with the trip, or any available optional excursion.
With limited exceptions, NHA and its officers, directors, employees, shareholders and affiliates (collectively, NHA) do not own, operate, or control any entity that provides, or is to provide any goods or services for your trip or expedition, including, without limitation, own or control any lodging facilities, airline, bus, vessel or other transportation companies, food service providers, local ground operators, outfitters or guides, safari operators, equipment suppliers, organizers of optional excursions, entertainment providers, etc., including, without limitation, various entities that may utilize the NHA name or logos. NHA is not responsible for any negligent or willful act, or failure to act, of any such person or entity, or of any other third party not under NHA’s control. Without limitation, NHA is not liable for any direct, indirect, consequential or incidental damage; injury, loss, or damage to person or property, illness, death, delay, inconvenience or irregularity of any kind in connection with the trip or expedition that may be occasioned by or resulting from any act or omission beyond its control, including, but not limited to, any willful or negligent act, failure to act or breach of contract of any third party, acts of God, force majeure, acts of war or civil unrest, acts of government, insurrection or revolt, strikes or other labor activities, criminal or terrorist activities of any kind or the threat thereof, climate conditions, high altitude, overbooking or downgrading of accommodations or structural or other defective conditions in hotels or other lodging facilities, the operation of and/or mechanical or other failure of any means of transportation or for any failure of any transportation mechanism to arrive or depart in a timely or safe manner, dangers associated with or bites from animals, pests or insects, marine life or vegetation of any sort, dangers incident to any recreational activities, epidemics or the threat thereof, sanitation problems, including, without limitation, risks associated with food or impure water, lack of access to or quality of medical care, difficulty in evacuation in case of a medical or other emergency, stolen, lost, or misplaced luggage or property, theft or break-ins into vehicles, lodging rooms or elsewhere, or for any other action or omissions of third parties, or conditions beyond the control of NHA.
Participant grants NHA express permission to take photographic and video images of participants on its trips for promotional and commercial use, and to use participant’s images or likeness in its promotional materials without compensation to participant. NHA reserves the right to accept or reject any person as a trip participant, for any reason. The provisions listed on this website are not intended to in any way limit, modify, or alter NHA’s Terms and Conditions.