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At Nat Hab, our office staff are expert travel professionals who are passionate about nature and wildlife—and equally dedicated to serving our guests through providing outstanding service and conservation travel experiences. Before you submit your resume, please know that for most positions we only hire applicants with substantial experience in the adventure travel industry. Successful candidates will also have experience in other relevant fields such as sales, operations or marketing, and all newly hired office staff must reside in or move to the Boulder, Colorado area. If your experience is consistent with the stated criteria for the position you are interested in, please email a cover letter describing your travel background and a resume of your work and education history to employment@nathab.com. No phone calls, please. Since we receive so many applications, candidates will receive an auto-receipt of their application but will only be contacted personally in the event we wish to pursue your candidacy.

Current Job Openings: 2

We are advertising two separate but related positions, both of which are full-time in our Boulder, Colorado home office. At Natural Habitat Adventures, we relish our casual, animal-friendly work environment. Although we take our jobs very seriously, we cannot say the same for ourselves. We continually strive to improve while operating with a sense of humor and respect for one another.

ADVENTURE SPECIALIST

We are looking for an Adventure Specialist—a member of our sales team—with significant sales experience in the travel industry: Africa, Galapagos, etc. and extensive personal travel to the regions we offer.

Job responsibilities of Adventure Specialists include but are not limited to the following:

• Learning our trip destinations and individual itineraries in detail
• Taking calls and replying to emails from prospective travelers
• Following up on leads to help determine the best trip fit for our travelers
• Booking and entering reservations and handling any pre-trip questions
• Developing and writing custom itineraries and proposals

REQUIREMENTS
Significant travel experience required, preferably to diverse nature destinations. Sales experience in the travel industry is a not a requirement but a huge plus, particularly with trips (custom or otherwise) to Africa and the Galapagos. The ideal candidate will have excellent communication skills, be highly organized, adaptable, able to multitask, able to learn quickly, patient and able to work both individually and as part of a cohesive team. Proficiency with MS Office preferred. We are looking for a driven, passionate and fun person to join our Boulder, Colorado-based team.

COMPENSATION
Salary commensurate with experience. Benefits include paid vacation, annual travel opportunities, pro deals on outdoor clothing/gear, and on-site fitness facility and exercise classes. Eligibility for medical insurance and participation in 401(k) after a pre-determined period of time.

CONTACT
To apply, please send cover letter, resume, video application and salary requirements to employment@nathab.com.

For the video application, please record yourself answering the five questions below in five separate video clips, each clip no longer than one minute. Submit the individual video files together with your application materials.

1. Since you're interested in this position, we presume you enjoy travel and the outdoors, but what makes you a passionate adventure traveler?
2. Describe one of your most memorable travel experiences.
3. What strengths do you have that would make you successful in connecting with our travelers?
4. Select something you believe in or enjoy (product, cause, etc.) and sell us on it in a minute or less.
5. Why do you want to work for Natural Habitat Adventures?

Please note, a grainy cell phone video is just fine—we care about the quality of your answers, not the quality of the video itself.

Relocation assistance is not available. Due to the significant number of applications we receive, we can only personally contact you in the event that we wish to pursue your candidacy.

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ADVENTURE CONCIERGE

We are also looking for someone to join our Guest Services team as an Adventure Concierge, a position designed to offer exceptional service to our booked guests from the moment they book until departure.

Job responsibilities of an Adventure Concierge include, but are not limited to, the following:

• Work closely with Adventure Specialists as a primary point of contact to provide booked travelers a seamless experience from the moment of booking to the beginning of their trip.
• Answer general guest questions about trips, billing, insurance, visas, gear, forms, etc., and know when to forward more complicated questions to in-house specialists in these areas.
• Follow-up with guests on missing information and forms for their trip.
• Provide lead-generation insight to Adventure Specialist for future sales action.
• Communicate significant trip or itinerary updates to booked guests.

REQUIREMENTS
Significant travel experience preferred, preferably to diverse nature destinations. Guest service experience to high-net-worth guests and within the travel industry is not a requirement, but a huge plus. The ideal candidate will have excellent communication skills, be highly organized, service-oriented, adaptable, able to multitask, able to learn quickly, patient and able to work both individually and as part of a cohesive team. Proficiency with MS Office preferred. We are looking for a driven, passionate and fun person to join our Boulder, Colorado-based team.

COMPENSATION
Salary commensurate with experience. Benefits include paid vacation, annual travel opportunities, pro deals on outdoor clothing/gear, on-site fitness facility and exercise classes. Eligibility for medical insurance and participation in 401(k) after a pre-determined period of time.

CONTACT
To apply, please send cover letter, resume, and salary requirements to employment@nathab.com.