When The Norfolk Hotel first opened in Nairobi on Christmas Day 1904, the Savoy Hotel in London was 5 years old and the London Ritz was still a year away. No other hotel in Kenya captures as much of Nairobi's splendid past and exciting present, and few hotels anywhere can claim a more romantic history. Adventurous visitors such as 26th American President Theodore Roosevelt, Lord Baden-Powell, the Earl of Warwick, Lord and Lady Cranworth, and the Baron and Baroness von Blixen have all been part of the Hotel’s history.
In 1998/99 the reception, public areas, function rooms and restaurants were renovated, and the new Acacia Wing with 44 deluxe guest rooms and suites was built. Today, the Hotel boasts 167 luxuriously furnished guest rooms with plush carpeting and deep velour soft furnishings. The guest rooms all have bedside lamps, dressing tables, built-in wardrobes, and luggage racks. Every room has a telephone, a television linked to satellite dish, electrical mosquito repellent and air conditioning. Back-up generators in the hotel allow for 24-hour electricity. Standard guest rooms are either twin or double-bedded and all have en-suite bathrooms with a bathtub and a shower in the bath.